Support 24/7

Rapid troubleshooting is essential for resilient operations. It creates security for your delivery readiness and your customers. That's why the Stöcklin Service Desk is available 24 hours a day, 365 days a year.

By phone - Remote - On site

Always there for you when you need us

With our Stöcklin Service Desk, we provide an important building block for stable internal material and goods flows so that you can keep your delivery promises.

Our team of specialists are available 24/7 to provide you with premium support in the event of a fault as your emergency contacts. 

Telephone support

"Competence from a single source" also applies to the Stöcklin Service Desk. Here you will find technically experienced colleagues who have comprehensive system know-how and are trained to identify possible sources of error with the right questions - and to guide your employees on site in troubleshooting.

Remote access

With the latest technology and your consent, our Service Desk team can gain remote access to your system if required - and can thus check various parameters in order to quickly identify potential problems and resolve them directly with you.

On-site service

If a fault cannot be rectified despite telephone advice and remote access, our highly qualified technicians and service partners are there for you on site.

Within Switzerland, we can guarantee a 24/7 on-call service from our own premises. Outside Switzerland, country-specific conditions apply, for which we will connect you with certified service partners from our network.

The Stöcklin Service Desk is there for you 24/7, offers remote support and strengthens the customer relationship by responding professionally to inquiries and faults.

Dominik Chiarello, Service Manager / Head of Service Desk

Get in touch with us


Service Desk 24/7

Do you have a fault in your system? Please contact us:

+41 61 705 84 25



Customer service

If you have any questions about industrial trucks (forklift trucks, pallet trucks, etc.), please contact:

+41 61 705 81 11


Feel free to contact us to find out more about our service desk, on-call agreements, service levels and packages as well as possibilities and options for troubleshooting your systems.

Contact us today

Contact our team