Rapid troubleshooting is essential for resilient operations. It creates security for your delivery readiness and your customers. That's why the Stöcklin Service Desk is available 24 hours a day, 365 days a year.
With our Stöcklin Service Desk, we provide an important building block for stable internal material and goods flows so that you can keep your delivery promises.
Our team of specialists are available 24/7 to provide you with premium support in the event of a fault as your emergency contacts.
"Competence from a single source" also applies to the Stöcklin Service Desk. Here you will find technically experienced colleagues who have comprehensive system know-how and are trained to identify possible sources of error with the right questions - and to guide your employees on site in troubleshooting.
With the latest technology and your consent, our Service Desk team can gain remote access to your system if required and can thus check various parameters in order to quickly identify potential problems and resolve them directly with you.
If a fault cannot be rectified despite telephone advice and remote access, our highly qualified technicians and service partners are there for you on site.
Within Switzerland, we can guarantee a 24/7 on-call service from our own premises. Outside Switzerland, country-specific conditions apply, for which we will connect you with certified service partners from our network.
Do you have a fault in your system? Please contact us:
If you have any questions about industrial trucks (forklift trucks, pallet trucks, etc.), please contact:
